MESA, Ariz. (Dec. 16, 2013) - During the festive holiday season, children build memories with family and friends. Their faces light up experiencing new traditions and the joy of giving to others. Keeping children safe during the excitement ensures their memories will always be good ones.
The holiday season is, unfortunately, the time of year thousands of people visit emergency rooms due to holiday-related injuries.

MESA, Ariz. (Aug. 13, 2013) – The Rural/Metro family of companies, Rural/Metro Fire Department, Southwest Ambulance and PMT Ambulance, serve more than 50 communities in Maricopa, Pima, Pinal, Yuma and Graham counties. All of these operations have been designated as Premier EMS Agencies by the Arizona Department of Health Services (ADHS).

The ADHS Premier EMS Agency Program is a quality improvement initiative for Arizona’s EMS agencies who are dedicated to improving the care they provide to their patients. Premier agencies, including all of Rural/Metro’s operations, have implemented quality assurance measures in four key areas:

  • Major Trauma
  • Acute Stroke
  • Myocardial infarction with ST segment elevation (STEMI)
  • Out of Hospital Cardiac Arrest

SCOTTSDALE, Ariz. (March 13, 2013) – Cave Creek resident Tom Taelman recognizes that both good fortune and great medical teams saved his life. Saturday, Jan. 5, began like a typical morning, but as he started making his coffee something felt like it was stuck in his chest. When he tried to stretch, he realized it was something much worse.

Taelman was suffering from a ST-Elevation Myocardial Infarction (STEMI), a more severe type of heart attack. Time is crucial to surviving a STEMI heart attack, and Taelman’s clock started ticking.

“I called 9-1-1 and I felt like they were here almost immediately,” said Taelman of the Rural/Metro Fire and Rescue teams who arrived to care for him around 6 a.m. that Saturday.

Fortunately, Tom lives near a Rural/Metro station where talented crews are trained in advanced STEMI alert protocols.

MESA, Ariz. (July 26, 2013) – When news of the 19 firefighters lost while fighting the Yarnell Hill Fire reached Rural/Metro of Central Arizona, employees quickly and quietly went to work to help in any way they could.

With support from the communities served by Rural/Metro Fire Department and Southwest Ambulance crews raised more than $30,000 to help the families of those brave 19 men.

“I am so proud of our firefighters, paramedics and EMTs for taking the lead and stepping up to help these families,” said Vice President John P. Karolzak. “The 100 Club has supported families of our crew members who have lost their lives in the line of duty, and we knew there was no better way to show our appreciation and support than to raise money for those who have lost someone.”